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The location is super! Really close to the Shin Osaka Station and there is a 7-11 right next to the hotel for midnight snacks!! Staff were also great- there was a male receptionist who spoke super English and was really helpful. There was also a big bear and some decorations for photo taking in the lobby. The room design was also nice with a colour palette that reminds one of tender sunsets and calm sunrises. Loved the small corner sofa I had in my room. The hotel had all you needed.
Vanessa
2023年7月
Super close to the shin Osaka station. There is a trick though. You need to go to the lowest level and go right and under the bridge. Don't go through the parking lot. Even though it is close to the shin Osaka station, the shin Osaka station isn't that convenient since other stations act as the hub for multiple lines. We just stayed here because we had 3 large suitcases and didn't want to transport them through the metro.
Jonathan
2025年7月
The location was superb - literally 5 minutes away from Shin-Osaka Station and even only 1 minute away from the local subway. We had a Seven Eleven Convenience store at ground level in the Hotel building. The staff was very nice and helpful and also managed to send our luggage from Osaka to Tokyo via Yamato Takkyubin for only 40€ in total. The hotel lobby was also very clean, entering your room floor was only possible with the hotel key card, so no unauthorized persons could enter anywhere. The rooms were standard Japanese sized, but exceptionally clean! Every necessity was provided and the interior was very modern.
G
2024年10月
Just like what other travellers have commented that it was not easy to locate the hotel as it was written in Japanese only. Perhaps, some specific directions on how to get there from Shin Osaka station would bring the rating up and eliminate any frustration. Take Central exit, look for Osaka hotel which is right next to Via Inn Shin Osaka, walk towards the hotel on the right, there is a walk way which is partially under an overpass. Once we discovered the walkway to get there, it only took 2 minutes to get to the station.
Sharon
2025年3月
The hotel is just a few meters away from Shin-Osaka Station, which is very convenient for travelers who prefer to take the train rather than taxis. The hotel staff are very accommodating and communicate well. The best part is there's a 7/11 attached to the hotel at the ground floor.
Ceokjm
2024年11月
This hotel is literally across the street from Shin Osaka train station, which made it so convenient. My room was fully equipped and good size for Japan. It was clean and comfy.
Leigh
2025年3月
1) I love how they have an external HDMI port for their TV. That's a feature I've been wishing for during my past 15-year travels. 2) I love that they have an 7-11 at 1F of the hotel. 3) They collaborate with a Cafe at Shin-Osaka station for breakfast. It's nice. 4) The room is clean. Service is nice.
I-da
2024年12月
Very convenient location 2 min walk from Shin Osaka. We only used room to sleep as arrived late and left early. Good size, has a desk. Reception area looked nice, lounge for residents but we didn't have time to try.
Jennifer
2025年4月
Near to Shin-Osaka train station. However, there are 2 Via Inn hotels. One is near the East exit. This VIA INN Shin-Osaka Shomenguchi is near to the central exit. You have to take escalator or lift down to the ground floor then you look for Starbucks. From there, take escalator down and then turn right. Walk to the end of the building then turn left and then walk about 1 minutes, you will see 7 eleven and the hotel is just next to it. Please take note that no bottles water is provided for all Via Inn hotels.
Cindy
2023年10月
The property is right next to the station.
Giovanni
2025年8月